Trauma Informed Care: As we work with people who have experienced a trauma, like a mass shooting, it is important to keep a few things in mind. We have broken it down into three sections, mind, body, and spirit. The following list will be useful to anybody working or interacting with a person who has experienced a trauma. You may not be a clinician or therapist, but knowing these key things below will help you work with loved ones in times of tragedy. (Information below is from Trauma Informed Care, TIC, Learning Collaborative: Tracy McClory, 2016 with edits from Aurora Mental Health Center TIC Committee)


  • Be predictable, and let people know what to expect and make it happen
  • Model appropriate social skills and compassion
  • Give choices whenever possible, ask versus demanding or directing
  • Avoid lecturing or ‘parenting’
  • Separate values and behaviors (Avoid judging)
  • The relationship is not contingent on your values
  • When any party is frustrated, use “I’ language
  • Avoid Assumptions
  • Ask about the bigger context and their perspective
  • Work to remove language such as ‘manipulative’, ‘lying’, and ‘criminal thinking’ from you vocabulary


  • Provide/give safe body space, keep calm, move slowly, keep voice and body language calm, friendly, and receptive
  • Attune your body language, energy, and mood to theirs (Being overly happy when they are sad can be perceived as not caring or paying attention)
  • Do not touch someone without asking
  • Use active listening
  • Restate and rephrase to ensure understanding
  • If they are avoiding eye contact, occasionally check in, no need to stare


  • Seek first to understand before being understood
  • Work to understand the values and goals of the other, and serve based on this
  • Avoid taking anger, shutting down, or hostility personally (Instead be curious)
  • Check that your honesty is helpful, and who it is helping, is it helping you or them?
  • Always show and give respect, compassion, and concern, even if not reciprocated
  • Take time to build the trust
  • Witness and honor what the other has been through

After experiencing a trauma it is really important to process and take care of your self. Here at Aurora Strong Resilience Center we have a lot of positive coping techniques that are self-empowering and proven to help stress and other symptoms of trauma. They include yoga, acupuncture, therapy dogs, energy sessions, poetry club, arts and crafts, and more. Check out our calendar to see when they are available by  clicking here. Please come in to learn more and get involved.

It can be difficult as a parent or care giver to talk to your children about mass shootings and other traumatic events. These topics are inherently tough to talk about, and there is no one way to do it. You all know your children and youth the best, and here are some links on tips for how to talk to youth about mass shootings and other traumatic events:

Click Here: article 1

Click Here: article 2

Click Here: article 3


For more information on drug awareness, education, and prevention click on the links below:

Good To Know Colorado

Take Meds Seriously

Rise Above Colorado

Speak Now Colorado